Shipping Policy – AH INTERIORS

Effective Date: 20 October 2026

At AH INTERIORS LIMITED, the operator of our home decor e-commerce website www.ahinteriorsltd.com, our core mission is to deliver the handpicked collection of unique cute small decor items, gentle-style durable home accents, and new cozy decor pieces right to your doorstep, living up to our brand ethos that little pieces make home cozy. This clear, customer-centric shipping policy outlines all our delivery timelines, shipping fee rules, order tracking protocols, and delivery related guidelines to ensure every order of ours arrives at your home safely, promptly, and in perfect condition, to help you add that small touch of warmth to every corner of your living space.

Our full official contact details for all shipping related inquiries, updates, or support requests are as follows:

Registered Company Name: AH INTERIORS LIMITED
Official E-Commerce Website: www.ahinteriorsltd.com
Contact Email for Shipping Support: [email protected]
Physical Registered and Warehouse Address: Allied Home Interiors, McKee Avenue, Finglas, Dublin 11, Ireland
Customer Support Hotline: +353 1 834 1182

Our dedicated shipping support team operates from 9am to 6pm Irish Standard Time, Monday to Friday, excluding official Irish public holidays, and we will respond to all your shipping related queries within 2 working days of receiving your message.

1. Order Processing Timeline

All orders placed on www.ahinteriorsltd.com go through a rigorous verification, quality check, and packaging process before they leave our Dublin warehouse:

After you successfully complete payment for your order, our system will send you an immediate automated order confirmation email to your registered email address. Our warehouse team will then conduct a full pre-shipping quality inspection for every decor item you ordered, to confirm no scratches, manufacturing defects, or damage exists on the product you selected, before carefully packing it with shock-absorbent protective wrapping to prevent transit damage.
Standard order processing takes 1 to 3 working days. During peak seasonal periods including Christmas, Halloween, and our new decor launch events, processing times may be extended to a maximum of 5 working days, as our team works to make sure every new cozy decor piece is packed with extra care.
We do not process or ship any orders on weekends or official Irish public holidays. Orders placed after 3pm on Friday Irish Standard Time will be processed starting from the next upcoming working Monday.

2. Shipping Zones, Fees and Estimated Delivery Timelines

We currently deliver to all locations within the Republic of Ireland, Northern Ireland, and all member states of the European Economic Area (EEA), with transparent shipping pricing and delivery timelines tailored to each region:

2.1 Republic of Ireland

‌Free Standard Shipping‌: All orders with a total value of €50 or more qualify for completely free standard shipping, with no hidden additional fees at checkout.
‌Flat Rate Standard Shipping‌: Orders under €50 are charged a flat standard shipping fee of €3.99. The estimated delivery time for standard shipping is 2 to 4 working days, counted from the day your order is marked as dispatched from our Dublin warehouse.
‌Express Next-Day Shipping‌: Customers can select our express next-day delivery service at checkout for a flat fee of €7.99. All express orders placed before 3pm on a working day will be dispatched the same day, for delivery to your address the next working day.

2.2 Northern Ireland

Standard shipping carries a flat rate fee of €4.99 for all orders below €75, and free standard shipping applies to all orders valued at €75 or more. Estimated delivery time is 3 to 5 working days after dispatch.

2.3 European Economic Area (EEA) Countries

Shipping fees are calculated dynamically at checkout based on your delivery location and the total weight of your order. Free standard shipping is automatically applied to all orders with a total value of €120 or more. Estimated delivery timelines range from 5 to 10 working days after dispatch, depending on your specific country of residence.
All customs duties and import VAT for orders shipped to EEA member states are already included in the final checkout price you pay, so you will never face any unexpected additional customs charges upon delivery.

We do not currently offer international shipping to locations outside the EEA, but we are working on expanding our delivery coverage to more regions in the near future, and all updates will be posted on the announcements section of www.ahinteriorsltd.com.

3. Order Tracking and Delivery Protocols

As soon as your order is dispatched from our warehouse, we will send you a formal shipping notification email that includes your unique courier tracking number, along with a direct link to track the real-time status of your package at any time. You can also view your live order tracking details directly in your user account order history page on our website.

All our parcels require a signature upon successful delivery, to confirm that the package is received by you or a designated resident at your delivery address. If no one is available at your address to sign for the parcel when the courier attempts delivery, the courier will leave a delivery attempt notification card at your door, with instructions on how to reschedule a second free delivery attempt, or arrange to pick up your package at the local courier depot near you.
If your delivery address is a remote, non-courier-serviced location, our support team will contact you within 1 working day after you place your order, to discuss alternative delivery arrangements, and no extra remote surcharges will be applied without your explicit confirmation.

4. Lost, Damaged or Delayed Shipments

We take full responsibility for every order from the moment it leaves our warehouse until it is successfully delivered to you:

If your tracking information shows your package is marked as delivered, but you have not received your parcel, please contact our support team within 7 calendar days of the marked delivery date, and we will work directly with our courier partner to launch a full investigation. Once the courier confirms the parcel is lost in transit, you can choose to receive a full replacement of all your ordered decor items, or full non-expiring store credit equivalent to the value of your order.
If your order is significantly delayed past our published maximum estimated delivery timeline, our support team will proactively reach out to you to provide regular updates, and offer you a 10% off discount code for your next order on our website as a gesture of apology for the inconvenience caused.
In the rare case that your parcel arrives with obvious exterior damage that leads to broken or damaged decor items inside, please take clear photos of the outer packaging and damaged items, and send them to our team via [email protected] within 7 calendar days of delivery, and we will arrange a free replacement shipment for you immediately.

AH INTERIORS LIMITED reserves the right to update this shipping policy occasionally to align with changes to our courier partnerships or service coverage. All revised versions will be posted publicly on www.ahinteriorsltd.com with a renewed effective date. If you have any questions regarding our shipping rules, our team is always ready to assist you via our listed contact channels.